During installation, ThumbsPlus installs several utility menu shortcuts with the most common troubleshooting options, so that they are available without having to modify command lines or run from a command prompt.
These start menu shortcuts are listed and described below.
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Run ThumbsPlus normally.
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Visit our website at http://www.cerious.com
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Repair the current startup (default) database before opening it. This is useful when the database is damaged to the extent that it can't open normally. This is available only for Access Jet (.tpdb8) and Sqlite3 (.tpdb8s) database formats.
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This selection runs the ThumbsBug program directly, where you can submit problem reports. The same program is used automatically to report crashes. It can send logs, crash dump files, screen shots, and additional information to help us reproduce and hopefully fix any problems you have.
It also bypasses the web site, so we can prevent a lot of the spam robots that submit hundreds of problem reports every day through our online form
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Discussed here, this sets various options that often help bypass problems with your Windows or ThumbsPlus configuration, and generate more verbose logs to track down elusive bugs.
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This uninstalls ThumbsPlus.
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This option makes it easy to view the files in the default database folder, which is located in different folders depending on your installation options and version of Windows. For per-user database, they will be stored in the Preferences folder below. For a shared database, the folder is generally:
Windows 2000 (upgraded from NT 4)
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C:\WINNT\Profiles\All Users
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Windows 2000 (fresh installation)
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C:\Documents and Settings\All Users\Application Data\ThumbsPlus
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Windows XP
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C:\Documents and Settings\All Users\Application Data\ThumbsPlus
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Windows Vista
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C:\ProgramData\ThumbsPlus
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Windows 7
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C:\ProgramData\ThumbsPlus
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In a domain environment, the domain manager can move this folder to an alternate locations. On some versions of Windows, you can move it to a different location yourself. In any case, you can place the database itself anywhere you have permission, such as a network drive (for sharing by multiple computers) or on a disk with lots of free space.
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This option goes directly to the folder where ThumbsPlus stores personal preferences, logs, dump files and other user-specific files. It will be in different folders depending on the version of Windows you're running. (For shared preferences, some files will be in the default database folder above instead.) Some examples are:
Windows 2000 (upgraded from NT 4)
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C:\WINNT\Profiles\username
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Windows 2000 (fresh installation)
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C:\Documents and Settings\username\Local Data\ThumbsPlus
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Windows XP
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C:\Documents and Settings\username\Local Data\ThumbsPlus
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Windows Vista
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C:\Users\username\AppData\Roaming\ThumbsPlus
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Windows 7
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C:\Users\username\AppData\Roaming\ThumbsPlus
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In a domain environment, the domain manager can locate this folder in alternate locations. On some versions of Windows, you can move it to a different location yourself.
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