Code

Message

Description

5000

A fatal exception error (<except_code> at <except_address>) has occurred in ThumbsPlus or a Windows system component.

Details have been written to the log file: <log_filename>

A program exception occurred in the main ThumbsPlus process. This is most likely the result of a program bug. This type of exception will cause ThumbsPlus to terminate. You will need to restart ThumbsPlus.

You can generate (and e-mail to Cerious Software: support@cerious.com) a technical support log, which includes detailed information about this error, by running ThumbsPlus again and pressing Ctrl+Alt+Shift+E.

5001

Out of memory!

ThumbsPlus was unable to allocate the amount of memory required to do the function you selected.

There are several things you can do to make more memory available:

If all else fails, you can buy more memory! If the problem seems unrelated to actual memory usage on your machine, please report it to Cerious Software technical support.

5002

Error creating child window!

ThumbsPlus failed during initialization or re-initialization to create a necessary window (i.e., the thumbnail view, the folder tree, the toolbar, etc).

This is a fatal error. ThumbsPlus will exit.

The only known causes are insufficient or corrupted memory. Restart Windows and try again.

5003

Error creating dialog box!

ThumbsPlus could not create a dialog box for the selected function. Possible reasons for this error are:

5004

Error registering window class for toolbar!

ThumbsPlus could not create the toolbar. Your system may be low on memory or resources. Restart Windows and try again.

5005

Error registering thumbnail view control: TPVIEW.OCX!

ThumbsPlus cannot register its thumbnail view control for use in displaying thumbnails. See error 5003 for possible reasons and solutions.

5006

Error loading keyboard accelerators.

This error is reported during startup if ThumbsPlus cannot access the keyboard accelerator tables in the resource. Thumbs8.exe is most likely damaged, or your system is very low on memory (see error [5001]).

5007

Error loading resource id: <resource_id>.

Many of the tables, icons, bitmaps, cursors, strings and other information required during running ThumbsPlus are stored in the Thumbs8.exe file as resources. ThumbsPlus could not locate one it expected to be there.

Most likely, the Thumbs8.exe file is damaged. Reinstall and try again.

5008

System resource levels are low. You may wish to exit some application(s) or restart Windows.

ThumbsPlus periodically checks system resource levels and will warn you if they become to low to continue processing. It warns you if free GDI or USER space drops below 20%, or if the largest available memory block is less than 4K.

5010

Error allocating Windows device context. There may not be enough available GDI resource space.

ThumbsPlus could not allocate a Windows device context (used for rendering bitmap graphics). Possible reasons for this error are:

5011

Error allocating Windows bitmap. There may not be enough available GDI resource space, or memory may be low.

See errors 5003 and 5010 for possible reasons and solutions.

5012

Error creating metafile. There may not be enough available GDI resource space, or memory may be low.

See errors 5003 and 5010 for possible reasons and solutions.

5013

Common dialog error: <error_code>.

ThumbsPlus received an unexpected error from a Windows common dialog. The reported error code may be useful for diagnosing the problem by Cerious Software .

5014

Memory heap corruption: <heap_name>.

The referenced memory heap has been corrupted, either by a bug in the program or a problem with an external library. Please report this error to Cerious Software. You may want to exit and restart ThumbsPlus.

5015

Database error: <error_message>.

An error occurred in a database operation. The "error_message" text will contain more detailed information about the specific database error.

If you are connected to a local database (.TD4 database file), you may need to repair your database using the File | Database | Repair menu selection. This error text will be useful for diagnosing the problem by Cerious Software.

5016

Internal error: Attempt to free an image structure already on free list.

This error should not occur. Please report it to Cerious Software. You should exit and restart ThumbsPlus, as its internal image structure lists are no longer valid.

5017

An exception <except_code> occurred attempting to identify <filename> as <type>.

A program exception occurred while trying to load the specified file for file type identification. This can be caused by invalid file data in certain file types.

This type of exception will not cause ThumbsPlus to terminate.

See error 5000 for information on how to report this error to Cerious Software.

5018

An exception <except_code> occurred attempting to load <filename> as <type>.

A program exception occurred while trying to load the specified file for display or thumbnailing. This can be caused by invalid file data in certain file types.

This type of exception will not cause ThumbsPlus to terminate.

See error 5000 for information on how to report this error to Cerious Software.

5019

The background task failed with exception <except_code>. Details have been written to the exception log.

A program exception occurred in a background task. This is most likely the result of a program bug.

This type of exception will not cause ThumbsPlus to terminate.

See error 5000 for information on how to report this error to Cerious Software.

5020

Available image memory restricted total open images to <count>.

In the Viewing Options dialog box, you specified a maximum number of open images (view windows) larger than could be accommodated by your available system memory. Select a lower number to avoid this message.

Also, if you receive this message, you are probably running low on memory. The only memory ThumbsPlus attempts to allocate is memory needed for control information; no actual image memory has been allocated, so as soon as you try to operate on some file, you'll most likely get an 5001 Out of Memory error.

5021

Unable to create palette for gamma test.

ThumbsPlus could not create a color palette for determining the proper gamma for your monitor. Be sure you're running a video mode with at least 256 colors, and that there is enough memory and free system resources.

5022

Cannot execute command <command>.

ThumbsPlus could not execute the command (most likely specified in the File Type Configuration dialog box). Check the command for syntax, and be sure that the program specified is either in a folder specified by the current PATH environment variable, or that the complete path is specified in the command line.

5023

Error accessing clipboard.

When ThumbsPlus attempted to open the clipboard (to copy or paste), another application had opened it without closing it. You may want to close other applications to see if you can find the faulty one – applications should not keep the clipboard open.

If you cannot determine which application has locked the clipboard, restart Windows and try again.

5024

Unable to copy <filename> to the clipboard (no metafile or bitmap contents).

To copy a file to the clipboard, ThumbsPlus must be able to load it as a graphic (metafile or bitmap). Some types that cannot be copied to the clipboard are:

5025

The clipboard does not contain a palette to paste.

If the current palette selection in the Color Depth dialog is "Paste from clipboard," there must be a palette (or an image with a palette) on the clipboard to use.

5026

Unable to register ThumbsPlus shell extensions.

ThumbsPlus was not able to write the registry keys necessary to enable its shell extension functions. Make sure that you have enough space on the disk containing the registry database (Windows system folder). Also if running under Windows NT, make sure that your maximum registry size is less than the current size, by going to Control Panel - System, click on the Performance tab and then the Change button. The registry size option is located at the bottom of the Virtual Memory dialog.

5027

Unable to find and edit linear filter: <filter_name>.

ThumbsPlus was not able to locate a selected linear filter (in its internal filter table) for editting. Your system may be very low on memory (see error 5001) and need to be restarted.

5028

Only linear filters may be editted.

You may adjust the convolution mask only for linear filters. Other types (statistical, noise, and multi-pass) are defined internally.

You may create or modify multi-pass filters by editing the THUMBS.FLT file.

5029

<filename>: Unable to allocate enough memory to filter image.

ThumbsPlus cannot allocate enough memory for the filter buffer. See error 5001 for information on increasing the amount of memory available to ThumbsPlus.

5030

This image is too wide to be filtered. The maximum width is approximately 9000 pixels (for grayscale images), or 3000 pixels (for color images).

ThumbsPlus cannot currently filter images larger than this. This restriction will be removed in a future release.

5031

The mask defined for <filter_name> is all zeros.

An all-zero filter mask would produce simply an all-black image.

5032

ThumbsPlus could not find any duplicate or similar images matching your criteria.

The find similar images function wsa unable to locate any similar or duplicate image files based on the settings that you specified. Either pick another source image for the search or change the matching criteria on the Find Similar Images dialog.

5033

Unable to find any files in your selection to process for <function_name>.

The current folder or sub-folders do not contain any files that ThumbsPlus could process for the contact sheet or catalog. Make sure that you've selected the correct folder, and that the desired file types are selected (see Options | Preferences - File Types).

5034

No files could be loaded for the slide show, or all loadable files were too small.

None of the files selected were capable of being shown. The files were either not recognized or not viewable, or were smaller than the minimum dimensions specified in the Slide Show Options dialog box.

5035

No files selected, or unable to extract color information from selected files.

While trying to create a common palette, ThumbsPlus either found no files to process or was unable to load color information for the selected files.

5036

<batchset_filename>: Invalid batch set file.

While either selecting an batch set name from the "Set Name" dropdown list (on the Batch Process | Set Information dialog) or attempting to execute a batch process on a group of files, ThumbsPlus determined that the content of the batch set file is not validand has become corrupted.

Run SCANDISK on the drive that contains the batch set file and then recreate and save the batch set.

5037

The set name field is empty. Please specify a name for the set.

In order to save a batch set, you must supply a batch set name in the "Set Name" field (on the Batch Process | Set Information dialog).

5038

The set name entered is invalid. Please enter a different set name.

In order to save a batch set, you must supply a valid batch set name in the "Set Name" field (on the Batch Process | Set Information dialog).

5039

The scheme name field is empty. Please enter a name for this scheme.

In order to save a webpage, contact sheet or catalog scheme, you must supply a valid scheme name in the "Scheme" field.

5040

<filename>: File not cropped - nothing would be left.

When cropping an image by value (see Image | Crop / Add Borders) horizontal and vertical amounts were entered that were greater than or equal to the dimensions of the image to be cropped. Cropping with these values would result in a 0 x 0 image and therefore is not allowed.

5041

The thumbnails in the import file are larger than the current database. The imported thumbnails will be cropped to fit the current database size.

When importing thumbnails into ThumbsPlus, if the imported thumbnail dimensions are larger than those of the destination database, they will be cropped to fit the destination database's thumbnail dimensions.

5042

<filename>: Cannot process file (must be raster or vector).

In batch processing, ThumbsPlus will report this error if the file in question is not a raster or vector (metafile) type.

5043

ThumbsPlus cannot delete the Windows or System folder.

ThumbsPlus is designed to detect and disallow deletion of the Windows and Windows\System folders.

If you really want to trash your system, try restarting in MS-DOS mode and delete the folder(s) from the command line.

5044

Cannot detect a Digimarc® watermark in the image.

The image does not contain an embedded Digimarc® watermark.

5045

<filename>: Cannot watermark file with insufficient color information (needs to be 8-bit grayscale or 24-bit color).

The Digimarc® watermarking algorithm redundantly encodes the digital watermark id within the image pixel data itself. Files with color depths or 256 color or less do not contain enough color information for this encoding process.

5046

<filename>: Image already contains a watermark.

A Digimarc® watermark already exists in the specified file. ThumbsPlus cannot embed more than one watermark in an image file.

5047

<filename>: Cannot watermark using invalid Digimarc® ID.

The Digimarc® ID entered on the Digimarc® ID dialog box is not valid.

Click the Register button on this dialog to go to Digimarc's web site and obtain a new Digimarc® ID.

5048

<filename>: Cannot watermark using invalid image or transaction ID. Please specify a number between 0 and 16,777,215.

The image or transaction ID entered on the Embed Watermark dialog box is not valid.

Enter a valid value for the field in error and retry.

5049

<filename>: Cannot watermark with invalid copyright year(s). The years must be between 1922 and the present year. If you enter both years, the second year must be later than the first.

The copyright years entered on the Embed Watermark dialog box are not valid.

Enter a valid value for the field in error and retry.

5050

<filename>: Unable to retrieve watermark after embedding. The image may be too small to watermark.

Most likely the image dimensions were less than the required 256 x 256 dimensions. The Digimarc® watermarking algorithm will not be able to embed a watermark in an image with width and height less than the minimum stated above.

See also warning message 6016.

5051

<filename>: Cannot watermark - unexpected watermarking error (<watermark_error>).

An unexpected error occurred while trying to embed the watermark. The error code given after the message will assist Cerious Software in diagnosing the problem.

5052

Cannot tile that many windows on your screen(s).

ThumbsPlus was unable to either synchronize or tile all of the selected files or open view windows.

Either select fewer files or close some of the open view windows and try again.

5053

A background task is already making thumbnails for <foldername>.

An attempt was made to start a thumbnail scan on the selected disk or folder while a thumbnail scan task was already running in the selected area.

Either quit the task (Image | Tasks | Quit Task) OR let the task complete before attempting to start another scan in the same area.

5054

Unable to create process to read version 3 database.

An error was encountered while trying to execute the external process which reads an existing ThumbsPlus version 3.x database and outputs thumbnail records for export.

An additional OS error code will be reported after the ThumbsPlus error code. Cerious Software technical support will need this OS error code to diagnose the problem.

5055

Unable to create communication pipe for version 3 database conversion process.

An error was encountered while trying to create a communication pipe. This pipe is used for reading (as import data) the export output generated by the external version 3.x export process.

An additional OS error code will be reported after the ThumbsPlus error code. Cerious Software technical support will need this OS error code to diagnose the problem.

5056

Unable to open communication pipe to version 3 database conversion process.

An error was encountered while trying to open the newly created import communication pipe. This pipe is used for reading (as import data) the export output generated by the external version 3.x export process.

An additional OS error code will be reported after the ThumbsPlus error code. Cerious Software technical support will need this OS error code to diagnose the problem.

5057

Conversion process read pipe error: <message>.

An error was encountered while reading import data from the import communication pipe. This pipe is used for reading (as import data) the export output generated by the external version 3.x export process.

An additional OS error code and read buffer message will be reported after the ThumbsPlus error code. Cerious Software technical support will need this additional information to diagnose the problem.

5058

ThumbsPlus could not replace the original database <filename> with the temporary compacted copy.

An error occurred while trying to copy the temporary compacted database file to the original database filename.

An additional OS error code will be reported after the ThumbsPlus error code. Cerious Software technical support will need this additional code to diagnose the problem.

5059

ThumbsPlus cannot watch the folder <foldername>. This may be because:

- The folder does not exist.

- The folder is on an unsupported volume (network, CD-ROM, or floppy).

- The folder is on a read-only volume.

An error was encountered while trying to watch a folder for changes.

Make sure that the folder exists and is not on a readonly or network volume.

5060

ODBC tracing could not be disabled. Please ensure you have the proper administrative privileges and disable using the ODBC32 Control Panel.

ThumsPlus could not update the ODBC Trace registry value.

If you are running under Windows NT, log on as Administrator and open ODBC under Control Panel to change the tracing option.

5061

The credit card number is invalid. Please enter a valid Visa or Mastercard number before printing.

Verify your credit card number and re-enter.

5062

The credit card expiration date is invalid. Please enter the date in the form MMYY; for example, 0797.

Verify your credit card expiration date and re-enter.

5063

No product license specified on order. Please select a license before printing.

Use the "License" drop-down to select the type of license you want to order.

5064

In the evaluation version of ThumbsPlus, you may only save 2 schemes for each function. Please reuse another scheme name.

ThumbsPlus is designed to allow you to evaluate all of its functionality before purchasing. However, certain functions have been slightly restricted inorder to encourage user registration after the trial period has expired.

5065

In the evaluation version of ThumbsPlus, you may save only 2 batch sets. Please reuse another batch set name.

For more information, see error 5064.

5066

In the evaluation version of ThumbsPlus, you may only create 2 galleries. Please remove or reuse an existing gallery.

For more information, see error 5064.

5067

In the evaluation version of ThumbsPlus, you may only create 2 found file lists. Please remove or reuse an existing found file list.

For more information, see error 5064.

5068

This BETA version of ThumbsPlus will expire on <expiration_date>.

New versions of ThumbsPlus are submitted for review and testing to a group of experienced ThumbsPlus users prior to actual product release. Each BETA (test) version is built with an internal expiration date. This date is there to insure that our testers are running (and reporting bugs on) the most recent BETA version of the software.

This error message will only display in BETA versions that are run after 15 days prior to the expiration date.

5069

This BETA release of ThumbsPlus has expired. Please obtain the released version from Cerious Software (http://www.cerious.com).

This error message will only display in BETA versions that are run on or after the expiration date.

For more information, see error 5068.

5070

ThumbsPlus cannot be run from a network after the trial period has expired.

You must purchase a site or concurrent use license to run ThumbsPlus on a network.

For information regarding site and concurrent license pricing, please see our web page at: http://www.cerious.com/pricing.shtml#site_licenses.

5071

Warning: the ThumbsPlus trial period has expired. After a fifteen day grace period, you will not be able to run from a network.

For more information, see error 5070.

5072

No network license installed. Please run ThumbsPlus from a local disk.

The ThumbsPlus program file (Thumbs8.exe) may not be located on a network unless you have installed a site or concurrent usage license. The database may be located on a network drive, but will be opened in exclusive mode (locked) with a single-user license.

For more information, see error 5070.

5073

Please enter a number between <min_number> and <max_number>.

The current field requires a number between the specified values. When you click OK, ThumbsPlus will position the cursor and set focus to the control with the invalid entry.

5074

Invalid path entered.

You have entered an invalid folder path or file name for your operating system. For Windows, the rules are:

control characters

/        slash

\        backslash

:        colon

;        semi-colon

*        asterisk

|        vertical bar (pipe)

%        percent

       Lower case and upper case letters are considered equivalent.

       Multinational characters may also be used.

5075

You must enter a value in this field.

The field in the dialog box requires a value. The field in error will receive the input focus (caret cursor) after you click OK.

5076

The file extension entered is already defined.

This error is reported if you attempt to use the New button from Options - File Types to define a file type and enter an extension that is already configured.

Either enter a unique file extension that is not already configured OR select the desired file extension in the types list and double-click it (or click Modify) to change its configuration.

5077

<filename>: Cannot convert type <filetype> to format suitable for wallpapering.

Windows can only wallpaper with bitmap (.BMP) files. ThumbsPlus converts any other metafile or raster types to the BMP type (a temporary file) before installing as wallpaper. Some file types that ThumbsPlus handles, such as Sounds, do not make sense as wallpaper.

Other types, such as fonts and movies, are wallpapered using the thumbnail.

5078

<filename>: Unable to obtain image from file for wallpaper bitmap.

ThumbsPlus determined that the file type for this file should be a valid source for creating a Windows wallpaper bitmap. However, after loading the file, the necessary metafile or raster image data was not found.

5079

The Width and Height must be a value less than <value>, or a percentage less than <percent>%.

Enter a non-zero value for the width and height. Use '%' to enter percentages; i.e., 50%.

5080

Invalid color depth <value> requested.

ThumbsPlus can modify files to 1-bit (bi-level), 4-bit (up to 16 colors), 8-bit (up to 256 colors), or Truecolor.

The most likely cause of this message is manually editing the .INI file and specifying an invalid color depth.

5081

ThumbsCD could not locate the CD-ROM Registration file (ThumbsCD.Reg). If you have installed ThumbsCD on a local disk, please be sure that you copied the registration file as well.

ThumbsCD requires the THUMBSCD.REG file be located in the same folder as the THUMBS.TDB file. If you've copied this file from your CD-ROM to the hard disk (to improve performance, or to see the thumbnails without having to insert the CD-ROM), you must copy the THUMBSCD.REG file to the same folder.

5082

Due to licensing restrictions by Unisys, this version of ThumbsCD cannot support GIF or LZW TIFF files.

For more information, see GIF and TIFF file types.

5083

The CD-ROM Registration File contains an invalid code.

5084

ThumbsCD could not locate a CD-ROM drive containing a ThumbsCD Database. Please insert the CD-ROM titled <volume_label>.

5085

You cannot run ThumbsPlus directly from a CD-ROM. For information on the ThumbsCD Developer's Kit, please contact Cerious Software, Inc.

In order to produce CD-ROMs containing ThumbsPlus, a ThumbsPlus database, and supporting image files that can be browsed by running ThumbsPlus from the CD-ROM, you must use the ThumbsPlus companion product ThumbsCD Developer's Kit.

For more information about ThumbsCD, please visit our: http://www.cerious.com

5086

Please insert the disk containing <pathname> in drive <drive_letter>.

ThumbsPlus requires the disk that has the specified file name. This message is usually generated if the specified file <pathname> is on removable media and the disk is inserted. Also, if the file is on a network drive and the drive becomes unavailable, you may see this message.

5087

The label <label> is already in use on drive <drive_letter>. Please enter a unique label.

When ThumbsPlus starts up it checks your system for any missing or duplicated volume labels on your local disk drives. If it finds any drives that are either missing a volume label or have a volume label already assigned to another drive, it will prompt you to enter a new label for the drive in question.

This error will be displayed if you try to assign a volume label that already exists on a different drive.

5088

Unable to write disk label to drive %c:.

ThumbsPlus could not write the disk label. Note that ThumbsPlus cannot label:

5089

Cannot access disk %c:.

ThumbsPlus could not access the specified disk drive. Be sure the disk is valid, formatted, and inserted.

5090

Volume <volume_name> is not accessible; orphans cannot be checked or thumbnails made.

This error message will be displayed during a database import operation if either "Make new thumbnails images" or "Skip orphans" is checked on the import dialog box AND the volume on which the imported thumbnail was made cannot be accessed to obtain volume matching information (see File | Database | Import). Volumes that may cause this problem are:

5100

<folder_name>: Cannot create folder.

ThumbsPlus could not create the folder (folder). Some things that may cause this error are:

An additional OS error code will be reported after the ThumbsPlus error code. Cerious Software technical support will need this OS error code to diagnose the problem.

5101

<foldername>: Cannot remove folder.

ThumbsPlus could not remove the folder (folder).

An additional OS error code will be reported after the ThumbsPlus error code. Cerious Software technical support will need this OS error code to diagnose the problem.

5102

<foldername>: Cannot move folder (destination folder already exists).

ThumbsPlus could not move the folder (folder) because the destination folder already exists.

5103

<src_foldername>: Cannot copy folder to <dest_foldername>.

ThumbsPlus could not copy the source folder (folder) to the specified destination folder.

An additional OS error code will be reported after the ThumbsPlus error code. Cerious Software technical support will need this OS error code to diagnose the problem.

5104

<foldername>: Cannot rename folder to <newfolder>.

ThumbsPlus could not rename the folder (folder) to the specified new folder name.

An additional OS error code will be reported after the ThumbsPlus error code. Cerious Software technical support will need this OS error code to diagnose the problem.

5105

<foldername>: Invalid folder.

When browsing for a folder, you entered a folder specification that was not valid. Check the entry or use the browse button to select the folder.

5106

<filename>: Cannot open file.

ThumbsPlus could not open the specified file. Some probable causes for this error are:

5107

<filename>: Cannot create file.

ThumbsPlus could not create the specified file. Some probable causes are:

5108

<filename>: Cannot delete file.

ThumbsPlus was unable to remove the file. The most likely reasons are:

5109

<filename>: Cannot delete file after move (file was copied).

When moving a file, ThumbsPlus was unable to delete the original, so the file was copied instead. See error 5108 for possible reasons for this error.

5110

<filename>: Cannot rename file to <new_filename>.

ThumbsPlus could not rename the file. Most probable causes are:

5111

<filename>: Cannot copy file to <new_filename>.

ThumbsPlus could not copy the file.

An additional OS error code will be reported after the ThumbsPlus error code. Cerious Software technical support will need this OS error code to diagnose the problem.

5112

<filename>: Error writing file.

This error occurs when ThumbsPlus gets an operating system error attempting to read the contents of a file. It is generally caused by:

5113

<filename>: Error reading file.

This error occurs when ThumbsPlus gets an operating system error attempting to read the contents of a file. It is generally caused by:

5114

<filename>: Format error in file.

ThumbsPlus reports this error when it cannot process the contents of the file because they do not match published specifications, or because ThumbsPlus does not support the particular "flavor" of file. Sometimes ThumbsPlus will report this error for newer versions of a file type, as it no longer matches earlier specifications.

5115

<filename>: Unsupported file format.

ThumbsPlus reports this error when it finds unusual values in file information which preclude it from processing the file.

This may be because of a limitation in ThumbsPlus (for example, YCbCr TIFF files are not currently supported), or because a field in the header which ThumbsPlus depends on to decode the file has an invalid or unrecognized value.

5116

<filename>: Unrecognized file.

ThumbsPlus could not identify the contents of the file. Note that ThumbsPlus uses the actual file contents rather than the file extension to make positive identification. The file may be in a format that ThumbsPlus does not support, or may be corrupted, or may be a more recent revision of the file format.

5117

<filename>: No image data in file.

This error is reported when an image is opened or used that does not contain any image data.

5118

<filename>: Incomplete file (some image data missing).

The file does not contain all of the image data specified in its header, so some of the picture may not be available. The file may have been damaged on download, or truncated by SCANDISK if cross-linked sectors were found, or written incorrectly.

5119

<filename>: Insufficient memory to load file.

ThumbsPlus could not allocate enough memory to load the file. For suggestions on making more memory available, please see error [5001] Out of Memory.

Some file types which are compressed require quite a bit more memory to load than is indicated by their file size. For raster (bitmap) types, the memory required will be at least as much as the width x height x color depth. In some cases, file decompression may require large amounts of memory in addition to this.

5120

<filename>: Load aborted by user.

This message is displayed if you abort loading a file (by pressing the ESC key).

5121

<filename>: No palette in file.

To load a palette from a file, it should either be a ThumbsPlus .PAL file, or an image containing a color map (palette). Some types that often (but not necessarily always) contain a palette are:

.BMP, .GIF, .IFF, .PCX, .IMG, .TIFF

5122

<filename>: An exception <exception_code> occured while rendering metafile.

A program exception occurred while trying to render the specified metafile. This can be caused by invalid file data in certain file types.

This type of exception will not cause ThumbsPlus to terminate.

See error 5000 for information on how to report this error to Cerious Software.

5123

<filename>: Cannot save unsupported output file type <filetype>.

ThumbsPlus does not know how to write (save) the particular file type. Try saving file as another file type that ThumbsPlus can write, by using File | Save Asfrom the view window menu.

5124

<filename>: Cannot save vector image as raster type <filetype> (image must be converted to bitmap).

This error is displayed during batch processing if a vector (metafile) is processed and the output file type is a raster file type.

Convert the file (either manually from the view window menu item Image | Convert to Bitmap or as a batch step) to a bitmap.

5125

<filename>: This file type must be rasterized before saving to another type.

When you try to save a metafile to a raster type you will be prompted to rasterize the metafile. This error is displayed if you click the Cancel button on the rasterize dialog box.

5126

Unable to save image to the zipfile: <zipfilename>. This zipfile is marked as 'Read-only'.

This message is displayed when you attempt to save a file that was loaded from a read-only zip file.

Either remove the zip file's read-only attribute (through Explorer) OR use File | Save As (from the view window menu) and specify a new folder path for the saved file.

5140

<filename>: Cannot load OLE library (CSWOLE.DLL).

This message is displayed if the OLE library (CSWOLE.DLL) cannot be loaded when trying to load a file via OLE.

See error 5003 for possible reasons and solutions.

5141

<filename>: OLE error attempting to link to server.

ThumbsPlus could not link with the server application to process the file. Ensure that:

Sometimes, the server application itself will report an error before ThumbsPlus reports this error. In this case, the error reported by the other application generally describes the problem (an unsupported file, for example).

Known OLE server problems:

Designer 4.0 and 4.1 often fail when attempting an OLE link. This is unrelated to ThumbsPlus – the same failures occur when linking from other applications. Micrografx is supposedly working on the problem.

Word for Windows and many other applications often have problems linking when a document includes linked or embedded objects of its own.

5142

Unable to access OLE mutex.

Multiple simultaneous access from ThumbsPlus to an OLE server is not allowed. An error occurred while trying to access to the OLE server mutex.

5143

OLE is too busy in other threads.

Multiple simultaneous access from ThumbsPlus to an OLE server is not allowed. A timeout error occurred while waiting for access to the OLE server.

5150

<filename>: Invalid Aldus Rev. 1 graphic import filter.

ThumbsPlus could not locate the proper routines in the specified .DLL or .FLT file to call it as an Aldus filter.

The most reliable way of finding and using external filters is to use the "Hunt for Filters" button in the File Type Configuration dialog box. ThumbsPlus will search any or all disks for Aldus Rev 1 filters. Then, you can associate the appropriate filter with a file type by selecting it from the drop-down list.

5151

<filename>: File cannot be loaded using the filter: <filtername>. The filter file is missing.

ThumbsPlus has been directed to use a Graphics Import Filter to access the specified file, but the specified filter was not found or could not be loaded. Check the File Type Configuration for the file type and correct if necessary.

5152

<filename>: File cannot be loaded using the filter: <filtername>

The filter is not able to handle path names longer than 124 characters.

ThumbsPlus has been directed to use a Graphics Import Filter to access the specified file, but the specified filter could not handle a pathname longer than 124 characters. Some older Aldus Rev 1 filters exhibit this problem.

Try shortening the path by moving the file to a different location OR check the File Type Configuration for the file type and select a new filter for loading.

5153

<filename>: An exception error was encountered while trying to load the file using the filter: <filtername>.

ThumbsPlus has been directed to use a Graphics Import Filter to access the specified file, but the specified filter produced an exception error when executed.

Try editting the File Type Configuration for the file type and select a new filter for loading.

5160

<filename>: JPEG library error: <error_message>

The JPEG library encountered an error attempting to read the file. More information about the specific problem should follow.

5161

<filename>: JPEG library warning: <warning_message>

The JPEG library reported a warning about the file; however, the file was processed. If there are problems with the appearance of the file, this warning may give more information on why.

5162

<filename>: GIF library error: <error_message>

The GIF library could not process the file. There will be additional information following this message which should give more detail for the problem.

5163

<filename>: TIFF library error: <error_message>

The TIFF library could not process the file. There will be additional information following this message which should give more detail for the problem.

5164

<filename>: TIFF library warning: <warning_message>

The TIFF library reported a warning about the file; however, the file was processed. If there are problems with the appearance of the file, this warning may give more information on why.

5165

<filename>: CGM library error <error_message>

The CGM library could not process the file. There will be additional information following this message which should give more detail for the problem.

5166

<filename>: CGM library warning: <warning_message>

The CGM library reported a warning interpreting the file; however, the file was processed. If there are problems with the appearance of the file, this warning may give more information on why.

5167

<filename>: WPG library error: <error_message>

The WPG library could not process the file. The message should give more detail about the problem.

5168

<filename>: WPG library warning: <warning_message>

The WPG library could not completely process the file. Processing does continue after this warning.

Note that ThumbsPlus suppresses multiple identical WPG warnings to avoid needless repetition.

5169

<filename>: PNG library error: <error_message>

The PNG library reported an error processing the file.The message should give more detail about the problem.

5170

<filename>: PDC library error #<error_code>

The PDC library reported an error processing the file.The library reported error code will be useful by Cerious Software technical support detail about the problem.

5171

<filename>: TIFF library error: Missing required COLORMAP tag.

The TIFF file is set as a color mapped file, but there is no color map tag. The software that created the file did so improperly.

5172

<filename>: TIFF library error: Unsupported image format.

The TIFF file has an unsupported image or color format. See the TIFF information for known limitations of TIFF file processing in ThumbsPlus.

5173

<filename>: TIFF library error: Insufficient memory for buffer.

ThumbsPlus could not allocate enough memory for the TIFF strip buffer. See error 5001 for more information on memory problems.

5174

<filename>: Invalid TIFF compression for image (<compression_method> compression used instead)

Some TIFF compressions are valid only for certain color depths; for example, the CCITT Group 3 and Group 4 compression methods are only valid for bi-level (monochrome) images. In batch mode, ThumbsPlus uses another compression method instead (generally LZW).

5175

<filename>: Unsupported TIFF color mode.

ThumbsPlus does not support the color mode of the TIFF file; for example, L*a*b. More information about TIFF support can be found in the TIFF information.

5176

<filename>: Unrecognized raw image grayscale size.

ThumbsPlus recognizes raw files by their physical size on disk (based on width x height, as entered in the THUMBS.INI file). The specified file does not match any size listed in the INI file. See the page on the Raw file type for more information on setting up raw files.

5177

<filename>: Unrecognized or invalid EPS file.

ThumbsPlus only accesses EPS files with TIFF or WMF previews. The specified file may be a MAC format file (with a PICT preview), may have an EPSI preview, or may not have a preview at all.

ThumbsPlus only processes the preview image or metafile. No attempt is made to interpret the PostScriptTM text. A built-in PostScript interpreter is planned for a future version of ThumbsPlus.

5178

<filename>: Invalid or unsupported IFF file.

ThumbsPlus detected a problem in the header of the (supposed) IFF file which made it impossible to process. If the file is recognized as a proper IFF file by other software, please send a copy to Cerious Software for evaluation.

5179

<filename>: Error opening as GEM metafile.

The GEM library could not recognize the file as a GEM metafile.

5180

<filename>: Invalid or unsupported IMG (GEM raster) image.

ThumbsPlus could not process the IMG file as a GEM image. If other software recognizes the file as an IMG file, please send a copy to Cerious Software for evaluation.

5181

<filename>: Error opening as CGM file.

The CGM library could not recognize the file as a CGM file. NOTE: ThumbsPlus only supports binary-encoded CGM files.

5182

<filename>: Cannot locate CorelDRAW preview bitmap.

When CorelDRAW! (CDR) files are set for Internal loading (from the File Type Configuration dialog box), ThumbsPlus only loads the preview bitmap from the file. You must save Corel files with previews enabled.

Another option is to set up Corel files for OLE access, which does not use the preview bitmap (but it does require that CorelDRAW be installed on the machine).

NOTE: Loading files through Corel's OLE server is very slow.

5183

<filename>: Error loading via DirectShow interface.

ThumbsPlus loads and plays MPG, MOV, AVI, and WAV format files via Microsoft's DirectShow COM interface.

This error usually means that either the specified file is corrupt OR that there is no appropriate decoder (codec) installed on your machine for use in rendering the format via DirectShow.

5184

<filename>: Out of memory for DirectShow interface.

ThumbsPlus loads and plays MPG, MOV, AVI, and WAV format files via Microsoft's DirectShow COM interface.

This error occurrs when the DirectShow interface cannot allocate enough memory to render the specified file. See error 5001 for possible causes and solutions.

5185

<filename>: An exception <except_code> occurred attempting to load file via DirectShow interface.

ThumbsPlus loads and plays MPG, MOV, AVI, and WAV format files via Microsoft's DirectShow COM interface. This error occurs when the DirectShow interface encounters an exception while processing. Try downloading and installing the latest Direct Media installation from Microsoft.

This type of exception will not cause ThumbsPlus to terminate.

See error 5000 for information on how to report this error to Cerious Software.

5186

<filename>: No valid PhotoCD resolutions located in file.

PhotoCD files may be available at several standard resolutions; ThumbsPlus could find none of these in the PCD file. It may still load the file, using whatever default resolution it can load as.

5187

<filename>: Skipped – PhotoCD file is encrypted or watermarked for retrieval at <width> x <height>.

During batch processing, ThumbsPlus skips PhotoCD files that are encrypted or watermarked. You can process these files individually and enter the appropriate password when loading.

5188

<filename>: Unable to load as DXF file.

The DXF library was unable to recognize and process the file.

5189

<filename>: The metafile does not contain a bitmap.

This error message is displayed when you have selected Image | Extract Bitmap from the view window menu and ThumbsPlus cannot find an embedded bitmap in the open metafile..

5190

<filename>: Cannot locate PDS image.

This error message is displayed when ThumbsPlus attempts to load a PDS file and cannot load its image data.

5191

<filename>: Required PDS labels not found.

This error message is displayed when ThumbsPlus attempts to load a PDS file and cannot locate its internal information labels.

5192

<filename>: PDS Referenced file <external_filename> not found.

This error message is displayed when ThumbsPlus attempts to load a PDS file, determines that it references and external image data file and cannot open its external image data file.

5193

<filename>: No PDS record length specified.

This error message is displayed when ThumbsPlus attempts to load a PDS file without an internal record length specified.

5194

<filename>: Compressed PDS files (IMQ) must have 8-bit samples.

This error message is displayed when ThumbsPlus attempts to load a compressed PDS file that does not have an 8-bit color depth.

5195

<filename>: Error opening as a PICT file.

This error message is displayed when ThumbsPlus fails to load a PICT file. The file may have an invalid or empty bounding rectangle or may be an unrecognized version.

5196

<filename>: File <output_filename> already exists; not overwritten.

The uudecoded destination file already exists, so ThumbsPlus did not overwrite it. You can modify this behavior using Options | File Loading - UUdecode.

5197

<filename>: Unable to create uudecode output file <output_filename>.

ThumbsPlus could not create the output file specified in the Uuencoded file. The file name may be invalid, or you may need to change the output folder (from Options | File Loading - UUdecode).

5198

<filename>: End-of-file and no continuation file found (while decoding to <output_filename>).

While uudecoding the file, ThumbsPlus could not find the 'end' record or a continuation file. Continuation files should have the same name as the first file, with the extensions '.002', '.003', etc.

5199

<filename>: Invalid input line in file (continuing)...

While uudecoding the file, ThumbsPlus detected and skipped an invalid line.

5200

<filename>: No 'end' record found.

ThumbsPlus could not locate an 'end' record in the uuencoded file. The file is processed through end-of-file instead.

5201

<filename>: Error deleting uudecode temporary file <output_filename>.

ThumbsPlus could not remove the temporary file used for uudecoding. It may have been removed by another program, or currently open. You can remove the file manually.

5202

<filename>: Cannot delete after decoding to <output_filename>.

ThumbsPlus could not remove the original encoded file after decoding. It may be open by another program. You can remove the file manually.

5203

<filename>: <number> warnings encountered during decode to <output_filename>.

ThumbsPlus encountered several problems decoding the file. These warnings will be listed preceding this message.

5204

<undo_filename>: Error opening Undo file.

ThumbsPlus could not create or re-open the temporary file (for saving a copy of the image before performing the operation).

Be sure that your TEMP environment variable points to a valid, writable disk drive with sufficient free space.

5205

<undo_filename>: Error writing Undo file.

ThumbsPlus could not write to the Undo file. Make sure the folder specified in the TEMP environment is valid and on a writable disk drive with enough free space.

Large images take large amounts of disk space for the Undo file. For example, a 1024x768x24-bit image takes about 2.5 MB of disk space. It can also take a while to write the undo file. The storage is released when the image is closed, so it's not permanently used.

However, you can disable the Undo capability from the Options | Viewing - Other dialog tab.

5206

<undo_filename>: Error reading Undo file.

ThumbsPlus could not read from the Undo file. Make sure the folder specified in the TEMP environment is valid and on a writable disk drive with enough free space.

5207

Insufficient memory to read Undo buffer.

ThumbsPlus could not allocate enough memory to retrieve the image from the Undo buffer. See error 5001 for information on memory usage.

5208

<filename>: Unable to create or open temporary file for details.

ThumbsPlus writes any file details (TIFF tags, for example) to a temporary file. It was unable to create it, or unable to open it to read the details in. The disk may be full, unwritable, or corrupted.

ThumbsPlus writes this file in the folder specified by the TEMP environment variable.

5209

<filename>: Cannot write to temporary details file.

ThumbsPlus could not write detail information to the temporary file.

See error 5208 for more information.

5210

<filename>: Error reading temporary details file.

ThumbsPlus could not read detail information from the temporary file.

See error 5208 for more information.

5211

<filename>: File details trunctated.

ThumbsPlus is not able to display the entire detailed information from the file. Is is possible that the system is low on memory.

5212

Note: Overwriting file <filename> with file <filename>.

This message appears in the 'Errors Encountered' area of the progress box when you have selected "Replace" on the Confirm File Replacement dialog box and a file is overwritten.

5213

Note: File <filename> already exists - skipping file <filename>.

This message appears in the 'Errors Encountered' area of the progress box when you have selected "Leave Alone" on the Confirm File Replacement dialog box and and a file already exists.

5214

Note: Overwriting file <filename> with newer file <filename>.

This message appears in the 'Errors Encountered' area of the progress box when you have selected "Replace if Newer" on the Confirm File Replacement dialog box and a file is overwritten.

5215

Note: File <filename> skipped; newer than file <filename>.

This message appears in the 'Errors Encountered' area of the progress box when you have selected "Replace if Newer" on the Confirm File Replacement dialog box and a file is not overwritten because the destination file was newer than the file being moved or copied.

5216

Note: File <filename> renamed from file <filename>.

This message appears in the 'Errors Encountered' area of the progress box when you have selected "Rename", "Auto Rename" or "Auto Renumber" on the Confirm File Replacement dialog box and an incoming file is renamed because the destination file already exists.

5217

Note: File <filename> already exists; file <filename> was deleted.

This message appears in the 'Errors Encountered' area of the progress box when you have selected "Delete incoming if identical" on the Confirm File Replacement dialog box and an incoming file (identical to the destination file) is deleted.

5218

<filename>: File skipped (destination file already exists).

This error message is displayed during batch processing when the output file already exists and you did not select "Overwrite files with the same name" on the Batch Output dialog tab.

5230

<filename>: Cannot match font in file.

ThumbsPlus could not find the font name specified in the font file after it added to the system temporarily.

Usually this is caused by:

Please let Cerious Software know the font name and vendor of any fonts producing this message.

5231

<filename>: Unable to add font.

ThumbsPlus could not add the font to the Windows environment. There may not be enough memory, or the font file may be invalid. The system may also report an additional error.

5232

<filename>: Error removing font.

Windows could not remove the selected font; perhaps it is in use or corrupted. Try restarting windows and removing the font again.

5233

<filename>: Unable to copy font file to <foldername> for installation.

ThumbsPlus copies any font files to be installed from removable media (diskette or CD-ROM) to the Windows system folder (or to the folder specified in the CopyToDir entry of the [Fonts] section of the THUMBS.INI file). The folder may not be accessible or the disk may be full.

5234

<filename>: Unable to match font name.

After loading the font, ThumbsPlus could not locate the name using ATM. The font may be corrupted or invalid.

5235

<filename>: Unable to load ATM font.

ThumbsPlus could not install the font. The font file may be corrupted or invalid.

5236

<filename>: Unable to locate associated font metrics (PFM).

Each ATM font is composed of two files: the PFB file, which contains the actual font outlines, and the PFM file which contains metric information. Both files must be present, and the PFM files should be in the "PFM" sub-folder of the folder containing the PFB files. This is the standard Adobe installation format.

5250

ThumbsPlus cannot access the printer <printer>. Check your printer connections and settings.

ThumbsPlus could not open the printer. Use the Windows Control Panel to be sure that a valid printer is configured correctly and is accessible.

5251

The page size selected is not large enough to contain the catalog. Please select a large page size and try again.

The selected page size is not large enough. Since ThumbsPlus can print as small as diskette labels, the selected size must be really small!

5252

Invalid margin(s) specified.

You have selected margins that are either:

5253

<filename>: Don't know how to print <file_class> files.

ThumbsPlus can print bitmaps (raster images) and metafiles (vector images). Most documents are imported as metafiles.

5254

<filename>: Error printing <message>.

The message should give more information about the problem, such as:

See the tips for error message 5001 for ideas on increasing available memory.

5255

<filename>: No print routine defined for type <file_type> (<description>).

The print method is set to "None" for the specified file type. If the print method is set to "internal" instead, but ThumbsPlus doesn't have the capability to print the type, error 5253 is issued instead.

5256

Unable to print catalog.

ThumbsPlus could not print the catalog. This error code will be accompanied by a system error code that will aid in diagnosing the problem.

5257

Error initializing print job on printer <printer>

ThumbsPlus could not start the print job. This error code will be accompanied by a system error code that will aid in diagnosing the problem.

5259

TWAIN: Unable to find data source <source names>.

TWAIN could not locate the data source. Be sure that a TWAIN module is installed and valid for your scanner or other acquisition device. Also be sure that the source name matches a valid TWAIN data source name.

5260

TWAIN: Unable to open data source manager.

Ensure that 32-bit TWAIN is installed and properly configured on your system.

5261

TWAIN: Unable to open data source.

TWAIN could not open the data source. Be sure that a TWAIN module is installed and valid for your scanner or other acquisition device. Also be sure the scanner is on and connected correctly.

5262

TWAIN: Unable to start data source user interface.

ThumbsPlus could not communicate with the selected device's user interface. Be sure that it's not active for some other applications, and be sure it is installed properly.

5263

TWAIN: Unable to read image from source.

The TWAIN data source may have aborted unexpectedly or otherwise failed, or the image may be in an unrecognized format.

5264

TWAIN: Unsupported bits-per-pixel from data source. ThumbsPlus requires 1, 4, 8 or 24 bits per pixel.

ThumbsPlus cannot currently handle other scanned image formats, such as 2, 4, 16 or 48 bits per pixel. Use the data source user interface to select a bit depth that ThumbsPlus can handle.

5265

TWAIN: Unable to load palette from data source.

The data source failed trying to send the palette (color map) data to ThumbsPlus for an indexed image.

5266

TWAIN: Unsupported color mode. Please select bi-level, grayscale, RGB, or RGB palette.

ThumbsPlus can only support scanning using these color modes. Here are some alternate names that a data source may use:

bi-level:        monochrome        black & white        bitmap

grayscale:        intensity                single channel        gray        black & white

RGB:                truecolor        full color        24 bit

RGB palette:        indexed                mapped        8 bit

5267

TWAIN: Error attempting to coordinate memory transfer.

ThumbsPlus retrieves images from a data source using memory transfers, and was unable to negotiate an acceptable method of retrieving the data from the source.

5268

TWAIN: Please close current acquisition dialog before selecting a data source.

You cannot use a different data source when an acquisition screen (File - TWAIN Acquire) is active. Close the scanner user interface window and try again.

5269

TWAIN: Unable to select a data source.

ThumbsPlus could not access the TWAIN source manager. Make sure that TWAIN is properly installed on your system.

5270

Choosing the same folder for thumbnails and images will overwrite the copied original files when No Prefix is set.

Either disable No Prefix, or choose unique folders.

8001

Error adding volume (serial=<serial_no>, label=<label>, net=<net_name>).

The following error messages are internal database errors. Please contact Cerious Software technical support and give a detailed description of how the error occurred along with the specific error code and message.

8002

Error adding record for path '<path_name>' on volume #<volume_no>.

See error: 8001

8003

Unable to update thumbnail record.

See error: 8001

8004

Unable to add thumbnail record.

See error: 8001

8005

Unable to retrieve volume information for drive <drive_letter>.

See error: 8001

8006

Unable to initialize database.

See error: 8001

8007

Unable to open database table <table_name>.

See error: 8001

8008

Unable to allocate memory.

See error: 8001

8009

Invalid paramter in database function call.

See error: 8001

8010

Unable to create file.

See error: 8001

8011

Output of table file number entries.

See error: 8001

8012

Unable to initialize resources in thumbnail database.

See error: 8001

8013

Invalid dbinfo paramter in call.

See error: 8001

8014

Unable to open file '<file_name>'

See error: 8001

8015

Unable to create database table <table_name>.

See error: 8001

8016

Invalid database handle.

See error: 8001

8017

Unable to update thumbnail record.

See error: 8001

8018

Unable to add thumbnail record.

See error: 8001

8019

Internal error: Invalid parameter passed to routine '<routine_name>'.

See error: 8001

8020

Unable to read thumbnail record.

See error: 8001

8021

Unable to initialize <database_name> for rebuilding (must be able to open the database exclusively).

See error: 8001

8022

Unable to rebuild table '<table_name>'.

See error: 8001

8023

Unable to add record for keyword '<keyword_name>'.

See error: 8001

8024

Unable to add keyword reference (<keyword_id>, <thumb_id>).

See error: 8001

8025

Unable to delete keyword reference (<keyword_id>, <thumb_id>).

See error: 8001

8026

Unable to delete keyword (<keyword_id>, <thumb_id>).

See error: 8001

8027

Unable to convert volume table from old format to new.

See error: 8001

8028

Database is opened read-only.

See error: 8001

8029

Database version is incompatible.

See error: 8001

8030

Timeout occurred while waiting for database update access.

See error: 8001

8031

SQL Error (BindParameter).

See error: 8001

8032

SQL Error (BindCol).

See error: 8001

8033

SQL Error.

See error: 8001

8034

SQL Error (Commit).

See error: 8001

8035

SQL Error (Rollback).

See error: 8001

8036

SQL Connect Error.

See error: 8001

8037

Error setting database info.

See error: 8001

8038

The selected database is not a ThumbsPlus database. If you are connecting to a client/server ThumbsPlus database, check with the database administrator to ensure your login has appropriate priveleges.

This is most commonly caused by attempting to open a non-ThumbsPlus database in ThumbsPlus. It may also be caused if you have insufficient privileges to access tables within the database, especially with client/server databases such as SQL Server and MySQL.

8039

Error copying database template (.tdd) to new database file (.td4).

See error: 8001

8040

The maximum number of licensed users <user_count> are already accessing the database.

Would you like to wait for someone to exit?

See error: 8001

8041

This computer is not properly registered for license validation. The database may be damaged.

See error: 8001