For registration codes, ordering problems or questions, please email orderdesk@cerious.com

ThumbsPlus versions 8 and 9 include a built-in bug report program (ThumbsBug) that you can run from the Windows Start Menu - All Programs
- ThumbsPlus
- Utilities
- ThumbsPlus 8 (Problem Report).

Also, if ThumbsPlus crashes, ThumbsBug will usually run automatically to submit a crash reports. Crash reports are cannot always be responded to individually. Please change the subject line and enter additional information in the details if you need a response. Also, Be sure that the return email address is valid, and that you've whitelisted cerious.com with any spam filters on your computer or through your ISP!

At the top of the bug report program, you can use the Configure button to set your email program preference. If ThumbsBug cannot send the mail automatically, just attach the .7z file, which includes logs, preference settings and crash info. and in some cases a screen shot, using your existing email program or web-based eamil.

For earlier versions and Capsnapper, or If you prefer to send regular e-mail, please email support@cerious.com. Be sure to include the information so that we can respond, including name, e-mail address, operating system, product name and version, and a description of the problem. You may attach screen shots or example files, depending on the mail size limits of your ISP.

It's easiest for us to help you if you have the latest release. The current ThumbsPlus release is 9.0 (build 3920).

Note: We have removed our previous web submittal forms because of an enormous amount of spam from robots.